日本語/English

SIM D'OR

To Asians who live in Japan

Here comes the SIM
that is “on your side”.

SIM D'OR

SIM D’OR
is “on your side”

Telecommunications network is essential to our lifestyle. However, you may be concerned with the price, procedures, support, etc. SIM D’OR provides support through the telecommunications environment so that people especially from other parts of Asia can live in Japan with peace of mind.
SIM D'OR is “on your side" by realizing affordability, pleasant communication quality, and multilingual support.

FOUR commitments of SIM D’OR

How to Use

1Before applying

Apply for MNP reservation (Only those who want to continue using the phone number)
If you use MNP (Mobile Number Portability), you can use the same phone number with "SIM D'OR". If you want to do so, apply for an MNP reservation to the mobile phone company you currently have a contract with. An "MNP reservation number" will be issued.

  • ※Please keep in mind that the expiration date of the MNP reservation number is 15 days.
  • ※The cancellation of the current mobile phone company is unnecessary. After completing the application for "SIM D'OR" and proceeding the procedure for the MNP, the current contracted mobile phone company will be canceled automatically.
  • ※It is not cancelled only by applying MNP reservation.

Preparation of personal identification documents

The following documents are used as personal identification documents, so please prepare one of them.

  • In the case of Japanese
    • ① Driver's license
    • ② Individual number card (my number card)
    • ③ Basic resident register card
    • ④ Physically disabled person's handbook
    • ⑤ Insurance card (National Health Insurance or Health Insurance)
    • ⑥ Japan passport
  • In the case of foreigners
    • ① Special permanent resident certificate
    • ② Residence card or alien registration certificate & supporting documents (utility fee receipt or resident certificate)

Payment information

  • Please pay with your credit card issued in Japan.

2Select the service content

2-1

Select the payment plan

2-2

Select the service content (SIM type).

With call function

Select the option

10 minutes unlimited call

No call function

Select “with/without SMS function”

2-3

Select a call option.

Unlimited calls 10 minutes (850 yen/month)

※There is only above option that you can choose now
※Only for the people who selected voice-call available.

2-4

The application of MNP (Those who want to apply)

To use the current phone number, apply for the MNP (mobile number portability).

2-5

Procedure of personal identification

Upload the documents of your identity verification.

3Payment procedure

Enter your payment information.

4SIM card delivery

We will deliver the SIM card to the address that you registered.
It usually arrives in a few days.

5Change MNP (Those who applied)

Once you receive your SIM card,
proceed with the MNP switching procedure.

6Device setup

1Remove SIM card

Check the SIM card specified by your device and remove the SIM card from the pasteboard received according to the size of the SIM of the device.

2Set the SIM card to the device

Turn off your mobile device and insert the SIM card you removed in Step 1 into the device. The method of installation and changing the APN setting, follow the instruction manual of the device.

3Select and follow the APN setting according to the device you use.

Start using

My Page

Once you contracted, you can login and setup the plan change, additional charges, cancellation, etc. from My Page.